• Thermopolis-Hot Springs Chamber of Commerce logo


    Welcome to Thermopolis - Hot Springs Chamber of Commerce

  • Crisis Advocate

    Posted: 11/07/2021

    Crisis Advocate
    Major Duties

    • Provides crisis interventions services to victims of domestic violence and sexual assault.
    Victim Services
    • Provide intake, peer support, in-person advocacy and follow-up to victims.
    • Assess and evaluate the victims’ situations, formulate a plan of action, and take appropriate action.
    • Maintain files; prepare monthly reports and statistical data.
    • Facilitate a monthly support group for victims of domestic violence and/or sexual assault.
    • Assist in prevention education to the community on domestic violence, sexual assault, and understanding of agency activities.
    • Other duties as assigned
    • Manage 24-Hour Domestic Violence Hotline
    • Provide 24/7 back-up for advocates answering hotline calls
    • Prepare a monthly on-call schedule for advocates working the hotline
    Volunteer Advocates
    • Supervise, recruit and train volunteer advocates
    • Organize and provide 40-hour advocacy training for new volunteers
    • Plan continuing education trainings for volunteers
    • The guidelines for performing the work are Agency and State of Wyoming instruction sheets for the completion of Direct Services Reports, Group Attendance Sheets and other applicable forms for collecting the statistical information to comply with Agency policies and procedures.
    • Ability to effectively communicate in speech and writing in English.
    • Ability to work with limited supervision and prioritize tasks.
    • Ability to function in and have tolerance in high stress situations.
    • Ability to establish and maintain effective working relationships with co-workers, volunteer advocates, the public, and community agencies.
    • Awareness of ones’ values, motivations, and personal history, and the influence ones’ behaviors/emotions have on victims, co-workers and the public.
    Agency requirements
    • Commitment to the highest professional standards for the self and staff in accordance with the Self Help Center Code of Ethics and Agency policies.
    • Completion of agency’s 40-hour advocacy training.
    • Regular attendance at staff and advocate meetings.
    • Attendance of Board of Directors meetings and/or Wyoming Coalition against Domestic Violence and Sexual Assault meetings, at the request of the Executive Director.
    • Have on-call availability.
    Physical Demands and Work Environment
    • The work is performed in an office setting which requires the ability to climb up and down stairs, and carry packages weighing at least 25 pounds. The employee may come in contact with emotional, irrational or violent people while performing the duties. The employee assumes all risks, loss, damages, or injury, including death, while employed at the Self Help Center
    Education and Experience
    • High school diploma or G.E.D.
    • Experience in crisis intervention, and group facilitation, preferred.
    • One year experience working in the field of domestic violence and sexual assault. Personal life experiences may be considered in lieu of work experience.